Privacy Policy for XWeb Pros, LLC

Effective Date: 08/26/2024
Last Updated: 10/24/2025
Company Legal Name: XWeb Pros, LLC (“XWeb Pros,” “we,” “us,” or “our”)
Website: https://www.xwebpros.com
Contact Email: [email protected]
Contact Phone: 702-250-5316

1. Introduction

XWeb Pros, LLC is committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

By using our website, services, or communicating with us (including via SMS), you agree to the terms in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, business name, contact details (phone number, email)
Account information for client portal access
Billing or payment information (processed securely via third-party payment processors)
Project requirements, support tickets, or service requests
SMS opt-in details (mobile number and consent for messaging)

b. Information Collected Automatically

IP address
Browser type and version
Device information
Site usage data (pages visited, time spent, referring URL)

c. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, personalize services, and analyze website performance. You may disable cookies through your browser settings, but doing so may affect site functionality.

3. How We Use Your Information

We may use collected information to:
✅ Provide web design, hosting, merchant services, and support
✅ Respond to inquiries or technical support requests
✅ Communicate about account updates, billing, or service status
✅ Improve website performance and enhance user experience
✅ Send customer care communications via SMS or email (with consent)
✅ Comply with legal and regulatory obligations

4. Data Sharing

XWeb Pros, LLC values your privacy. Accordingly:

Customer data is not shared with third parties for promotional or marketing purposes.
We may share limited information with verified service providers strictly for operational purposes (e.g., hosting platforms, billing providers), all bound by confidentiality agreements.
Mobile opt-in and consent data are never shared with anyone for any purpose.
Any information-sharing mentioned elsewhere in this policy excludes mobile opt-in data.

5. SMS/Mobile Messaging Terms & Conditions

By providing your phone number and agreeing to receive texts, you consent to receive customer care and support-related messages from XWeb Pros, LLC from 702-250-5316.

Details:

Purpose: Customer care, account assistance, support updates
Consent is not a condition of purchase
Message frequency may vary
Message & data rates may apply
Reply STOP to unsubscribe at any time
Reply HELP for assistance
You may also contact us at 702-250-5316 or [email protected]
Mobile opt-in information is never shared with third parties

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes stated in this Privacy Policy
Provide active services and support
Comply with legal obligations

You may request deletion of your data at any time (see Section 9).

Privacy Policy